Cookie Policy

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help our platforms work more efficiently and give you a better experience. Some cookies are essential for our platforms to function, while others help us remember your preferences so you do not have to re-enter them every time.

5.2 The Types of Cookies We Use

5.2.1 Strictly Necessary Cookies

These cookies are essential to how our platforms work. Without them, you cannot log in, maintain your session, or complete transactions. Because they are technically essential, these cannot be turned off — but they do not collect any personal information for marketing purposes.

5.2.2 Performance and Analytics Cookies

These cookies collect anonymous, aggregated information about how visitors use our platforms — for example, which pages are most popular or where users encounter errors. We use this information purely to improve how our platforms work for you. You can opt out at any time.

5.2.3 Functionality Cookies

These cookies enable our platforms to remember choices you have made — such as your preferred language, time zone, or display settings — so your experience feels more personal and consistent.

5.2.4 Targeting and Marketing Cookies

These cookies may be used to show you relevant content and promotions based on your interests. They are only placed with your consent, and you can withdraw consent at any time through our Cookie Preference Centre.

5.2.5 Third-Party Cookies

Some integrated services — including Google Analytics, Meta Pixel, YouTube embeds, and payment processors — may set their own cookies on your device. These are governed by each third party's own privacy and cookie policies.

5.3 Cookies We Use — At a Glance

We use cookies from Google Analytics (analytics), Meta Pixel (advertising), session cookies (authentication), and preference cookies (personalisation). All are used in accordance with this policy and applicable law.

5.4 You Are in Control — How to Manage Your Cookies

We respect your choices completely. Here is how you can manage your cookie preferences at any time through our Cookie Preference Centre, browser settings, or third-party opt-out tools.

5.4.1 Our Cookie Preference Centre

When you first visit our platforms, a cookie consent banner will appear giving you clear choices. You can return to update your preferences at any time by clicking the Cookie Settings link in the footer of our websites.

5.4.2 Browser Settings

Your web browser gives you control over cookies — you can accept, reject, or delete them through your browser settings. Note that disabling essential cookies may affect how some features of our platforms function.

5.4.3 Opting Out of Google Analytics

You can opt out of Google Analytics tracking at any time by installing the free Google Analytics Opt-Out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

5.5 Updates to This Cookie Policy

You can manage your advertising preferences for Meta platforms through your Facebook or Instagram account settings, or through the Digital Advertising Alliance opt-out portal.

We may update this Cookie Policy from time to time. When we do, we will display a refreshed consent banner on our platforms so you can review and confirm your preferences.